FAQS

Everything you need to know
before bringing your experience to life.

What services does Eventrax provide?

Eventrax delivers interactive event technology, digital guest experiences, event registration solutions and complete production support for corporate events, exhibitions, conferences and brand activations.

Our services include interactive games, AI experiences, photo and memory activations, motion-sensor experiences, EventOS registration and check-in, exhibition stands, fabrication, AV and LED solutions, technical installation and onsite operation.

Can you create a custom activation for our event?

Yes. We can customise the concept, software, game mechanics, content, interface, branding and physical setup around your campaign objective, audience and venue.

You can share an existing idea or brief, or involve us from the concept stage. We will recommend an experience that is engaging, practical to operate and realistic for the available space, timeline and budget.

What is EventOS and what does it manage?

EventOS is our event registration and guest-management platform. It can manage invitations, RSVP forms, branded registration pages, QR-code tickets, reminders, onsite check-in, walk-in registration and badge printing.

It can also support personalised welcome screens, queue and token management, WhatsApp or email communication, and live attendance reporting. The workflow can be configured around the requirements of each event.

Do you provide the equipment and onsite team?

Yes. Depending on the selected solution, we can provide screens, tablets, laptops, scanners, printers, sensors, cameras, controllers and other required technology.

Our scope can also include delivery, installation, testing, technical staff and guest-facing facilitators. This gives you one accountable team managing the experience from setup until event completion.

Where does Eventrax deliver events?

We operate across the UAE and support selected projects throughout the GCC, including Saudi Arabia, Oman and Kuwait.

For projects outside the UAE, travel, accommodation, logistics and local production requirements are assessed separately and included clearly within the proposal.

How early should we confirm our event requirements?

For customised technology, registration or production requirements, we recommend confirmation at least 14 working days before the event. Larger builds and complex custom activations may require additional preparation time.

Send us your event date, location, audience size, available space, objective and expected scope. We will review the requirements and recommend the most suitable approach with clear deliverables, timelines and pricing.

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If you have any questions,
please contact us.

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